Resolving Conflicts Through Alternative Methods

When a conflict arises, individuals and/or businesses may wish to pursue other avenues for resolution outside of courtroom litigation. Boling Rice LLC provides conflict management services, such as mediation and arbitration, designed to facilitate workable solutions.

Mediation is a procedure in which parties meet and discuss their dispute with the assistance of a trained impartial third person, usually referred to as “the neutral” or “the mediator,” who assists them in reaching a settlement. The dispute may already be pending in a court or one in which the parties anticipate filing in court. The mediator does not decide the case; instead, the mediator assists the parties to fashion their own solution. Mediation works best when the mediator is a person with patience, persistence, and common sense. A good mediator also has an arsenal of negotiation techniques, as well as skill in: human dynamics, effective listening, articulation, and restatement. That is what you will find at Boling Rice LLC.

Cases suitable for mediation are disputes in commercial transactions, personal injury, construction, workers compensation, labor or community relations, divorce, domestic relations, employment or any other matters which do not involve complex procedural or evidentiary issues. The good news is this: most disputes, when mediated, are resolved in one day!

Arbitration involves a neutral person called an “arbitrator” hearing arguments and evidence from each side of a dispute and then deciding the outcome. Arbitration is less formal than a trial and the rules of evidence are often relaxed. In binding arbitration, parties agree to accept the arbitrator’s decision as final, and there is generally no right to appeal. In nonbinding arbitration, the parties may request a trial if they do not accept the arbitrator’s decision.

To learn more about alternative dispute resolution techniques, or to schedule a mediation or arbitration call our office at 770.887.3162 or go to our home page and click the “schedule a mediation/arbitration” button. Boling Rice LLC provides dispute resolution assistance to clients throughout the Atlanta metro and North Georgia areas.