Owning a business means making decisions every day. But when a topic like business duties or workplace contention rears up, it is not just about decisions — it is about discussions. The conflict that may arise from these issues can eat at everyone involved.
Forbes helps explore how conflict is frustrating and how that frustration, without mediation, can lead to losses whether those losses refer to face, profit or employment.
You may not have the right questions
This point is not to imply you, as a business expert, are not capable of asking the right questions. Rather, a mediator comes to a table having explicit experience in dealing with these sorts of debates and negotiations.
You might be a problem solver when you need a listener
As someone in the business sphere, you are here to solve problems and get things done. When an issue needs negotiation and a resolution on both sides, it can be easy to slip into problem-solving mode. A mediator suspends that instinct of theirs, brainstorms with both parties and works toward ensuring that each side reaches a solution that appeases the whole table.
You might be too close to the situation
When business disputes get heated, the people who are closest to the business get defensive. There is a lot to consider when in these discussions and the reality is you may not be as impartial as you think. A mediator brings much-needed neutrality to the table. They do not have skin in the game like you.
Business negotiations that go sour have lasting repercussions. Burnt bridges, failed contracts and lost opportunities do not have to be your reality. We encourage you to read more on the topic of business mediation through our website.